Shipping information

At Solea Jewelry, we attach great importance to your jewellery reaching you safely and quickly. Here you will find the key information about shipping.

📦 Delivery times

Information about delivery areas, processing times and shipping times is provided in our shipping policy.

💰 Shipping costs

Information about shipping costs is provided in our shipping policy. Shipping costs are also displayed during checkout.

🔍 Tracking

Once your order has been shipped, you will receive a shipping confirmation by email with your tracking number. You can use it to track your delivery online at any time.

📧 Order acknowledgement

After placing your order, you will receive an acknowledgement by email. This confirms receipt of your order only and is not yet a binding acceptance. Acceptance takes place separately after we have reviewed your order. Once your order has been shipped, you will receive another email with your tracking number.

⚠️ Important information

Please ensure that your delivery address is correct and complete.
Any additional costs will be disclosed before checkout is completed, in accordance with legal requirements.
Your statutory rights in the event of delivery delays, loss or damage to goods remain unaffected. We are liable in accordance with the law.